Build Organizational Resilience By Stopping Inequality

“The more you understand the human condition, the better you are as a business person. Human depth makes business sense.”   – Peter Koestenbaum It has been a rough couple of months.  Tough enough that we are finally starting conversations about how to build resilience. Tough enough to warrant organizations asking that question, and individuals…

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Building A Capability Model

Do You Really Need A Competency Model? I’ve had a lot of conversations about competency models and I’ve built a lot of them but frankly, I’m not sure I have seen the value-add. When I asked our clients why they are considering investing the time to build a competency model, here are the responses I…

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Using Corporate Politics To Drive Change

Change Starts With Alignment The need to have people on the same page is huge when implementing a major change. This is particularly true when the change involves thinking differently to solve a problem that can’t be solved by doing things better, faster, or cheaper. Enabling leaders to get people aligned is always necessary, but…

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When To Rethink Your Organizational Structure “Is it time for a new organizational structure?” This question does not always have an obvious answer. Organizational restructuring, by definition, can be disruptive, even when handled as smoothly as possible, and even with the best of intentions. There is always a risk that the new structure will bring…

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No Budget

Do you have a great team that needs development but lack a budget for training and access to an internal world-class learning team? Perhaps you’ve been limping along sending people to local conferences when you can to try to develop them. But while that may appease your team for a while, you know it’s not…

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Remember when your organizational structure used to be something we hardly thought about. They were clear. We reported to someone (my boss) and often someone reported to us (my team). But things change. Now we have matrix structures, project teams that pull people into hidden conference rooms (that suck life and time from our schedules),…

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3 Skills for Adaptive Leadership

Traditional Training Doesn’t Produce Adaptive Leadership Skills People are constantly facing business issues they have never seen before, and they are coming at an increasing rate. Too often employees feel like running on a treadmill, going nowhere fast. The harder they run, the more worn out they become and have no progress to show for…

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Why Playing Nice Doesn't Work

Imagine you are a manager and you are called to a meeting by your boss to talk about team building. You walk into a room and are introduced to Fred, the ‘team building guy’. Oh, and all your peers, including the marketing guy that you hate and the HR woman that you have no time…

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Leading Digital Transformation

Are you struggling to keep your business organized while transitioning to a more digital experience? Is it becoming less obvious who owns what…and why? Are silos in your organization structure getting in the way as the shift to increasing automation accelerates? More and more, organizations are realizing that as they become more digital, their structures…

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As 2018 dawns, two questions are being asked by many IBHR leaders and Chief Human Resource Officers: Is this year’s plan for my Human Resources team good enough to deliver strategic value across the organization to truly differentiate our organization from the competition? What is the next key capability that Human Resources needs to front…

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Operating Model

Ever feel like your team is not hearing you? You turn around and either they are squabbling about who gets their share of limited resources, or they are off in their own space ‘working really hard.’ Unfortunately, you just can’t tell how all that work is driving your strategic agenda. All those countless meetings were…

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New Chief Human Resource Officer

New HR Leader or CHRO: 5 Questions to Ask in the 1st 48 hours Earlier this year I took an assignment as the interim Chief Human Resources Officer (CHRO) for the Massachusetts Bay Transit Authority (MBTA), affectionately known as the ‘T’. This is the organization that moves people to and through the city of Boston via…

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One of my smaller clients recently asked me if they should consider an automated performance management system. You know the type – for a huge investment, employees can enter their objectives, managers approve them, and then self appraisals and manager performance appraisals are done right in the system. The same system can be used to…

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Are your people asking for a career path? Many companies are trying to build career paths because people are crying for them. It’s usually in response to an engagement survey and done with a fair amount of urgency because employees are upset that they don’t have a proverbial career path. Some have spent millions of…

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As I talk to clients, there are a couple really prevalent issues that are holding corporations back in today’s economy. These are issues that will require people to think differently to solve them. For years, we’ve tried to do things better, faster and cheaper. And while that is still critical, it has become the ticket…

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When I think of what it means to grow and develop talent outside of a formal process, it’s really about improving your ability to drive better performance through others. That starts with understanding each person’s strengths and development needs, how those can be leveraged to meet the goals of the team, and having candid conversations…

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Any consultant will tell you that 2009 was a disaster. It probably goes on record as the worst nightmare for anyone doing training or leadership development in the US, myself included. But something happened that year that fascinates me to no end. At the time, I was a partner with a global firm. In the…

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Any consultant will tell you that 2009 was a disaster. It probably goes on record as the worst nightmare for anyone doing training or leadership development in the US, myself included. But something happened that year that fascinates me to no end. At the time, I was a partner with a global firm. In the…

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