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Posts by Keith Leust

The Secret To Alignment

Picture of Alignment

What Alignment Looks Like Is your team 100% aligned around your organization’s goals for 2019? Are you absolutely certain that you are making the right or “bests” projects to drive change and build organizational muscle? Can you deliver with what you have been budgeted, or less? If you are not 110% aligned and committed, 2019…

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No One Said It Would Be Easy: Business Architects In The Digital Age

Business Architect

Defining Business Architecture Today, many organizations still struggle to define what the role of a Business Architect should be and how to clearly articulate the value of Business Architecture to leadership. So let’s start by dispelling some popular myths about Business Architecture. Business Architects are NOT: assigned the next ‘hot potato’ project that has been…

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No Training Budget? No problem.

No Budget

Do you have a great team that needs development but lack a budget for training and access to an internal world-class learning team? Perhaps you’ve been limping along sending people to local conferences when you can to try to develop them. But while that may appease your team for a while, you know it’s not…

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Here’s What Is Missing From Your Organizational Structure

Remember when your organizational structure used to be something we hardly thought about. They were clear. We reported to someone (my boss) and often someone reported to us (my team). But things change. Now we have matrix structures, project teams that pull people into hidden conference rooms (that suck life and time from our schedules),…

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What No Consultant Will Tell You

Imagine a company with 10 senior leaders. Carol is the CEO and she’d new to her role. Her leadership team must come together and make one decision on which the future of the company hangs. They prioritize the company’s investments to drive the strategy. Here’s the catch: Every one of them (and every other leadership…

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3 Most Forgotten Components of A Successful Transformation

20% of Employees are Actively Disengaged

3 out of 4 HR leaders are facing some sort of transformation in their business. Too often they are brought in late in the game, … and typically to help “manage the change”. Code words for “exiting displaced employees and helping the survivors cope with the new environment”. Sound familiar? Coming late to transformation puts HR…

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How To Tell If Your Organization Structure Will Drive Transformation

Outdated Organizational Design Structure

Is Your Organizational Structure A Relic? Was your Organizational Structure designed strategically or was it bolted together by necessity? Was the last structure change done when an executive shifted roles or to give someone a ‘stretch assignment’? Do the roles make sense in terms of why people are doing them (maybe someone had extra capacity…

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3 Golden Rules for Successful Transformation

Golden Rules for Organizational Transformation

Matrix Organizational Structure: Love it or Hate it? Does the matrix you have to work through to get things done drive you crazy? Does it make things difficult or does it drive collaboration and better solutions? Matrix organization structures can make people cringe or act as a way to accelerate decisions and outcomes. Some people…

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Why Transformation Consistently Misses The Mark

Has Transformation Left You Disappointed? Are you frustrated waiting for the improvements in efficiency or effectiveness promised by the last project? Was the last ‘big idea’ not quite what it was cracked up to be? Is there a promise that the ‘next’ project will actually deliver results? Does it sound like you are being sold…

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Why Playing Nice Doesn’t Work

Why Playing Nice Doesn't Work

Imagine you are a manager and you are called to a meeting by your boss to talk about team building. You walk into a room and are introduced to Fred, the ‘team building guy’. Oh, and all your peers, including the marketing guy that you hate and the HR woman that you have no time…

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How To Stop Struggling With Organizational Change

Stop Struggling with Organizational Change

How Are You Handling Organizational Change? Does your organization miss some of your strategic objectives each year? Do you have goals that are recycled from last  year, with new names? Do departments struggle to see how they fit into the overall business strategy? Is your team tackling new projects while struggling to get the existing…

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What’s Your Legacy? Are You A Value-Add or a Seat Warmer?

What Will Be Your Legacy

A Human Resources executive walks into a bar with a duck on their head. One of the long-time customers, though a bit intoxicated, recognizes the difference between a hat and a duck and shouts, “… you’ve got a duck on your head. The HR executive calmly replies, “… of course, that is the only way…

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The Secrets to Decoding Digital Transformation

Digital Transformation Is Here! Just when you thought they couldn’t come up with a new buzz word, now there is Digital Transformation! For those who want a deep dive, check out the new book, Leading Digital. For those interested in jumping to what needs to be done … read on. Digitization is here and the…

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What’s Next for Human Resources?

As 2018 dawns, two questions are being asked by many IBHR leaders and Chief Human Resource Officers: Is this year’s plan for my Human Resources team good enough to deliver strategic value across the organization to truly differentiate our organization from the competition? What is the next key capability that Human Resources needs to front…

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The Blueprint for Strategic Alignment

Operating Model

Ever feel like your team is not hearing you? You turn around and either they are squabbling about who gets their share of limited resources, or they are off in their own space ‘working really hard.’ Unfortunately, you just can’t tell how all that work is driving your strategic agenda. All those countless meetings were…

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Leadership Secrets for Every CFO

Resilience & Change Agility for Global Finance Leaders

Resilience & Change Agility: 100 Global Finance Leaders Can’t Be Wrong At one global company, equipping leaders to increase resilience and adaptive leadership in the face of rapid, disruptive change has strengthened the partnership between Finance and the business it supports. Recently, over 100 Finance leaders from twenty countries convened for a three-day conference to…

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Secrets to The Most Compelling HR Strategy

Compelling HR Strategy Secrets

Which comes first: Human Resource Strategy or Business Strategy? We know intuitively that the Business Strategy must come first, yet how well do we in Human Resources truly understand the business strategy and its implications for our own HR Strategy when we must ensure that our business clients are equipped to plan and deliver our…

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New Chief Human Resource Officer: Sink or Swim In 48 Hours

New Chief Human Resource Officer

New HR Leader or CHRO: 5 Questions to Ask in the 1st 48 hours Earlier this year I took an assignment as the interim Chief Human Resources Officer (CHRO) for the Massachusetts Bay Transit Authority (MBTA), affectionately known as the ‘T’. This is the organization that moves people to and through the city of Boston via…

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Does Your HR Budget Drive Business Strategy?


Are you spending your Human Resources budget on HR capabilities that drive strategy? All executives are accountable for budgets.  How sure are you that your HR budget aligns scarce resources to drive the HR capabilities required to execute strategy? Do your internal clients complain that they are not getting the best value for their Human Resource investment?…

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